One of the first seamless customer relationship management (CRM) systems for WordPress allows you to customize work flow, commerce, data and community with a free or paid version.
Posted by Journalism Accelerator on August 2, 2013
Topics: Resources, Technology Tags: Audience Engagement, CRM, Database, E-Commerce, Emerging Trends, Engagement Models, Entrepreneurship, Free Tools, Innovation, Nonprofits, Online Fundraising
Go beyond the news industry for fresh insights on revenue and customer relationships. From the fashion world: “Make sure that you constantly have something to offer that people like.”
Posted by Emily Harris on July 18, 2012
Topics: Blog, Revenue Tags: Audience Engagement, Brands, Business Models, CRM, Crowdsourcing, Partnerships, Revenue, Technology
A new J-Lab report separates quantity from quality in audience engagement, exploring how to measure meaningful connections and track impact. Packed with case studies, tools and practical tips.
Posted by Journalism Accelerator on June 15, 2012
Topics: Community, Resources Tags: Audience Engagement, Conversion, CRM, Engagement Models, J-Lab, Metrics, Report, Social Media, Startup
How to tap into the powerful promise of social listening: Four essential steps and tools to support each that won’t break the bank.
Posted by Jacob Caggiano on June 4, 2012
Topics: Blog, Craft, Technology Tags: Analysis, Analytics, Community Engagement, CRM, Data, Emerging Trends, Free Tools, Metrics, Networks, Online Tools, Social Listening, Twitter
Two days, 300 comments and 50 participants later, what did we learn? Publishers share revenue practices offered in a comprehensive easy to use index to help you hammer out new tracks to prosperity.
Posted by Emily Harris on March 21, 2012
Topics: Blog, Community, Distribution, Revenue Tags: Advertising, Alternative Revenue, Business Models, Collaboration, Community Engagement, Consulting, Content, CRM, Featured, Local News, Niche Publishing, Partnerships, Revenue, Training
Go deep, surface themes, full metal distillation of the forum sliced into a usable body of knowledge you can build on, grow and mulch from. With handy jump links!
Posted by Emily Harris on March 21, 2012
Topics: Blog, Community, Distribution, Revenue Tags: Advertising, Alternative Revenue, Business Models, Collaboration, Community Engagement, Consulting, Content, CRM, Local News, Niche Publishing, Partnerships, Revenue, Training