LinkedIn iconLinkedIn

Questions Resources Blog Projects About

Posts about Engagement Models Feed Icon Feed for this tag

PauPress

One of the first seamless customer relationship management (CRM) systems for WordPress allows you to customize work flow, commerce, data and community with a free or paid version.

Decoding Collaboration Part 1: Can or should news collaboration be forced?

If goals guide form, collaboration’s potential to transform journalism remains largely unrealized. Getting real about large scale impact - are smart networked efforts the future?

The ROI of Customer Experience

Resistance is futile: In today's interactive economy, companies that invest as much in the customer experience as they do on their product yield the greatest return. Here’s how it works!

2012: What we know now on the value of volunteers, intentional conversation and collaboration for non-profit media

Does the key to journalism's prosperous future hinge on making connections among colleagues, between the media and public, and within the industry itself?

100 Reporters

A deliberate experiment connecting professional journalists, citizens and whistle-blowers; a source of stories on corruption worldwide; potential inspiration for your own reporting and engagement.

Engaging Audiences: Measuring Interactions, Engagement and Conversions

A new J-Lab report separates quantity from quality in audience engagement, exploring how to measure meaningful connections and track impact. Packed with case studies, tools and practical tips.

The Story So Far: What We Know About the Business of Digital Journalism

Columbia Journalism Review offers a useful assessment on “what we know [so far] about the business of digital journalism.”
Contact Us