One of the first seamless customer relationship management (CRM) systems for WordPress allows you to customize work flow, commerce, data and community with a free or paid version.
Posted by Journalism Accelerator on August 2, 2013
Topics: Resources, Technology Tags: Audience Engagement, CRM, Database, E-Commerce, Emerging Trends, Engagement Models, Entrepreneurship, Free Tools, Innovation, Nonprofits, Online Fundraising
To optimize your experience at conferences, formulate a social plan to build a rich narrative and broaden connections. Check out how the JA reached out before, during and after a recent event.
Posted by Nicole Staudinger on April 26, 2013
Topics: Blog, Distribution Tags: Audience Development, Audience Engagement, Best Practices, Collaboration, Community Engagement, Free Press, Grass Roots, Media Reform, Networks, Online Community, Online Tools, Social Brands, Social Listening, Social Media, Technology, Tools, Twitter
Resistance is futile: In today's interactive economy, companies that invest as much in the customer experience as they do on their product yield the greatest return. Here’s how it works!
Posted by Journalism Accelerator on March 28, 2013
Topics: Resources, Revenue Tags: Audience Engagement, Business of News, Community Engagement, Engagement Models
A slick way of integrating social strategy through a single tool, this free and premium-priced service lets you schedule automated updates to social media sites, improve message delivery and SEO.
Posted by Journalism Accelerator on March 11, 2013
Topics: Distribution, Resources Tags: Audience Development, Audience Engagement, Community Engagement, Community Outreach, Digital Publishing, Distribution, Engagement, Online Community, Online Tools, Social Brands, Social Listening, Social Media, Tactical Tools, Technology
JA How-To: Social tools you can use to grow your business
Experts predict 2013 will be the “first year that social media eclipses search as the leading source of referral traffic to publishers.”
Posted by Nicole Staudinger on March 1, 2013
Topics: Blog, Distribution Tags: Audience Development, Audience Engagement, Best Practices, Business of News, Community, Free Tools, How To, Networks, Online Community, Online Tools, Social Brands, Social Listening, Social Media, Technology, Tools, Twitter
Supporting each city's civic groups, arts organizations and causes, a network with a local social presence in over 300 cities strives to be a “PBS of social media sourced news.”
Posted by Lisa Skube on February 22, 2013
Topics: Blog, Experiments Tags: Audience Engagement, Best Practices, Brand Influence, Citizen Sources, Emerging Trends, Featured, Online Tools, Pat Kitano, Social Media, Technology, Tools, Twitter
Are comment threads on your site an asset or liability? Highlights from a Q&A with Disqus VP Ro Gupta on ways to improve the experience of online conversation, build community and tie in revenue.
Posted by Journalism Accelerator on November 13, 2012
Topics: Blog, Technology Tags: Audience Engagement, Community, Disqus, Free Tools, Online Conversations, Tools
Designed to play well with WordPress, Tumblr, Drupal, Blogger, HTML and JS. A drag or drop comment system offering a free version you can experiment with to encourage an active online community.
Posted by Journalism Accelerator on October 25, 2012
Topics: Resources, Technology Tags: Audience Engagement, Online Conversations, Online Tools, Technology
Whether you’re part of a large media company or a solo show, how to build a social management system that’s organized and strategic. Highlights from a JA resource Q&A.
Posted by Nicole Staudinger on October 22, 2012
Topics: Blog, Community, Distribution Tags: Audience Engagement, Best Practices, Collaboration, Community, Engagement, Metrics, Networks, Social Media, Technology, Tools, Twitter
Nuggets of knowledge for a new day. Collaboration partners Ashoka and The Christian Science Monitor share insights from an experiment inviting news consumers to engage for change.
Posted by Emily Harris on September 14, 2012
Topics: Blog, Experiments, Revenue Tags: Ashoka, Audience Engagement, Collaboration, Experimentation, Revenue, The Christian Science Monitor